2012 Winners

The Martin Williams Award for Contribution to the Credit Industry

• Kurt Obermaier
  

Commercial Collector of the Year

• Peter Hepburn, senior collections advisor, Hilton-Baird Collection Services

• Laura Buchanan, debt management telephone centre collector, HMRC - HIGHLY COMMENDED
  
• Victoria Dunverno, senior legal collector, Moreton Smith
• Stephen Fewster, commercial collections advisor, Barclaycard Commercial
• Peter Hepburn, senior collections advisor, Hilton-Baird Collection Services
• Mary Hird, collections agent, Capita
• Kindy Shergill, credit account manager, Virgin Media Business

Consumer Collector of the Year

• Matthew Cresswell, account negotiator, Cabot Credit Management

• Louise Arif, credit controller, Swiftcover
• Laura Buchanan, debt management telephone centre collector, HMRC
• Louise Cheung, collections negotiator, Lowell Group
• Matthew Cresswell, account negotiator, Cabot Credit Management
• Chantelle Mignacca, consumer collector, Capita
• David Pratt, client specialist, Mackenzie Hall Group

Commercial Credit Manager of the Year

• Lynette Hirst, head of debt management telephone centres, HMRC

• Gary Burcher, recovery team manager, Liverpool Direct
• Laila Duggan, head of receivables and payables, TSL Education
• Julie Harris, head of credit and billing, Geopost UK
• Lynette Hirst, head of debt management telephone centres, HMRC
• Karen McKenzie, head of collections & payments, Virgin Media Business
• Bren Rafferty, AT&T collections manager, NCO Europe

Consumer Credit Manager of the Year

• Helen Richardson, business and finance manager, Swiftcover AXA

• Tina Grainger, senior operations manager, Barclaycard
• Neil Harrison, revenues manager South Tyneside, BT - HIGHLY COMMENDED
  
• Lynette Hirst, head of debt management telephone centres, HMRC
• Vimla Mistry, collections team leader, Loop Customer Management
• Helen Richardson, business and finance manager, Swiftcover AXA
• Harry Tumber, development manager, 1st Credit

Debt Counsellor of the Year

• Andy Davie, debt consultant, Vincent Bond & Co

• Craig Chalmers, operations manager, No Debt Now
• Andy Davie, debt consultant, Vincent Bond & Co
• Kath Fargin, repayment advisor, Barclaycard
• Rose Marsh, personal insolvency administrator, The Debt Advisor
• Michael Taylor, debt counsellor team leader, Debt Advisory Line

Rising Star Award

• Nikye Bahati, senior legal collector, Moreton Smith

• Nikye Bahati, senior legal collector, Moreton Smith
• Carley Dolan, team leader, Barclaycard
• Charmaine Hamilton, lead account manager, 1st Credit
• Tracey Jones, marketing manager, The Debt Advisor
• Yasmin Neal, collections trainer, The Sigma Financial Group
• Leanne Simpson, finance manager, Swiftcover

Best Use of Technology

• British Gas Business

• Aggregate Industries
• Atradius Collections
• British Gas Business

• Marston Group

• TheCarFinanceCompany.co.uK - HIGHLY COMMENDED
  
• DWF LLP
• Lending Software Solutions
• Lloyds Banking Group
• Marston Group
• Swiftcover

Credit Card Provider of the Year

• Vanquis Bank

• Lloyds Banking Group (in association with Adeptra)
• Vanquis Bank

Alternative Lender of the Year

• borro

• borro
• TheCarFinanceCompany.co.uk    
• Enova Financial - "PoundsToPocket"
• Funding Circle
• The Funding Corporation
• MarketInvoice
• PaydayUK
• RateSetter.com

Asset Finance Firm of the Year

• ING Lease UK

• Aldermore Bank
• HSBC Equipment Finance
• ING Lease UK
• MotoNovo Finance

Factor & Discounter of the Year

• Hitachi Capital Invoice Finance

• Aldermore
• Bibby Financial Services
• HSBC Invoice Finance
• Hitachi Capital Invoice Finance
• Lloyds TSB Commercial Finance

Responsible Lender of the Year

• East Lancs Moneyline (IPS)

• Barclaycard
• borro
• TheCarFinanceCompany.co.uk    
• East Lancs Moneyline (IPS)
• The Funding Corporation
• Santander Cards

Corporate Social Responsibility Award

• Shop Direct Group Financial Services

• Allied International Credit
• Barclaycard
• British Gas
• Liverpool Direct
• Shop Direct Group Financial Services
  

Money Advice Initiative

• Addressing Financial Difficulties Good Practice Working Party

• Addressing Financial Difficulties Good Practice Working Party
• Community Housing Cymru
• Debt Advice Foundation
• Debt Advisory Line
• Nationwide Building Society

Fraud Prevention Team of the Year

• Capital One

• Barclays UK Retail Bank
• British Gas Business
• Capital One
• ING Lease UK
• Dun and Bradstreet

Credit Risk Team of the Year

• British Gas

• Atradius
• British Gas
• HSBC Equipment Finance
• ING Lease UK - HIGHLY COMMENDED
  

• Hitachi Capital Consumer Finance

• British Gas Residential
• Hitachi Capital Consumer Finance
• Loop Customer Management
• Santander Cards
• Shop Direct Group Financial Services
• Wonga.com

Litigation Team of the Year

• Brethertons

• Brethertons
  
• DWF
  
• Incasso
  
• Pannone
• Shoosmiths

Consumer Credit Team of the Year

• JD Williams - credit and collections

• Barclaycard - customer payment solutions
• Capita - GMAC early stage collections team
• HMRC - DMTC demand management team
• JD Williams - credit and collections
• Lowell Group - collections negotiation team
• Swiftcover - credit control

Commercial Credit Team of the Year

• EDF Energy - majors revenue management

• British Gas - small enterprise collections
• British Gas Business - medium enterprise collections
• British Gas Business - pre final collections
• EDF Energy - majors revenue management
• RWE npower - legal debt recovery team
• Virgin Media - collections and payments

• HMRC - DMTC demand management team

• AXA Commercial - finance operations
• DPD UK - credit management team
• HMRC - DMTC demand management team
• HSBC Invoice Finance - customer credit
• Liverpool Direct – business rates team
• NCO Europe - outsourcing
• Shred-it - credit control team - HIGHLY COMMENDED
  
• VFS Financial Services - collections department